Sydney Children's Hospitals Network is set to improve the quality and efficiency of patient care by introducing new Nurse Call Systems across both new hospital buildings at Randwick and Westmead.
The Rauland technology includes nurse call, staff assistance and emergency notification functions, which are relayed from the patient’s bedside to individual handsets, similar in size to a mobile phone.
"Staff will have access to an all-in-one handset that includes a duress alarm, calculator, messaging, and a speech function for two-way communication," said Sydney Children’s Hospital Change and Transformation Lead, Kellie Wilson.
The system can send alarms to devices, Wi-Fi handsets, email addresses and pagers, or to a group of people to be escalated to other personnel as required.
The technology features audible tones and annunciator panels in corridors and staff stations that display prioritised alarms, ensuring that the most critical alerts receive immediate attention.
The alarms and notifications will be tailored to specific zones, reducing ambient noise in clinical spaces for patients and families.
"If you have multiple patients requiring a nurse at once, the nurse can answer both calls and then triage which they respond to first, based on clinical needs," said The Children’s Hospital at Westmead Change and Transformation Lead, Kathryn McGarvey. Pictured: Rauland representatives demonstrated the new technology at the recent Sydney Children’s Hospital, Randwick staff forum. Published August 2024